WSQ Workplace Communication and Engagement

Course Objective
This course will teach learners the necessary skills to communicate effectively at work. Whether interacting within your team or engaging with clients, this program focuses on equipping participants with the essential skills to navigate diverse workplace scenarios with confidence and tact. 

By enrolling in this course, you will gain the expertise needed to excel in workplace communication, contributing to a positive and productive professional environment. Whether you communicate internally with your team or externally with clients, this program provides the tools to navigate diverse communication scenarios successfully. Elevate your communication proficiency and enhance your professional impact today. 

Course Content 
1. Interpret information received through different modes of communications accurately  
2. Identify barriers to effective communications  
3. Respond to information received in consideration of social and cultural differences that impact communications  
4. Apply appropriate communications and interpersonal techniques 

Administration and Language Requirement 
Minimum PSLE level. Able to read, write, listen and speak of English to a proficiency level to WPL Level 3 or WPN Level 3 

Course Intake 
Once monthly 

Training Hours / Assessment Hour 
12 hours / 1hr 

Training Duration / Assessment Duration 
1.5 days + 1hr 

Mode of Study 
Full Time:  Mon to Sat 9.00am – 6.00pm 

Mode of Delivery 
Face to face 

 Average Teacher-Student Ratio 
1:20 

Graduation Requirements 
Must be able to perform 100% competences criteria 

Progression 
Once candidates have achieved the WSQ Workplace Communication and Engagement, they may progress on to higher level of WSQ or equivalent courses. This award qualifies graduate to operate their own freelance practice. Graduate can also gain employment in related industry 

Course Fee / Payment of Fees / Fees Structure

* Total course fee is eligible to pay through SkillsFuture Credit (SFC) 

*Self-sponsored individuals taking certifiable courses (National or industry-wide certification training programmes) approved by SSG must be >= 21 years old 

Funding Information

• SkillsFuture Funding (Baseline) - Singapore Citizen 21-39/ Singapore PR/ LTVP+
• Skillsfuture Mid-career Enhanced Subsidy (MCES) - Singpore Citizen above 40
• Skillsfuture Enhanced Training Support for SMEs
• Corporate Absentee Payroll (AP)
• SkillsFuture Credit (SFC)
• SkillsFuture Enterprise Credit (SFEC)
• Union Training Assistance Programme (UTAP)

Payment of Fees
All required payments of fees must be made according to the payment schedules as stipulated in the student contract.

1. All required payments of fees must be made according to the payment schedules as stipulated in the student contract. 
2. The payment of Course Fees is to be made at the latest on the course commencement date.  
3. Payments of fees can be made by Cash, Cheque, Paynow or Credit Card. 
4. Payments made by Cash will be in Singapore Dollars. 
5. Payments made via Paynow: UEN:201003725N 
6. Company Name: Toni International College of Aesthetics & Physiology Pte Ltd 
7. Transaction Remark: Input the student’s name, following the official NRIC name  
8. Students are required to screenshot the transaction detail and send it via email [email protected] or WhatsApp (+65 82013853) to Toni International College’s administrative department. 
9. All cheques should be crossed and made payable to ‘TONI INTERNATIONAL COLLEGE OF AESTHETICS & PHYSIOLOGY PTE LTD’. 
10. All fees paid are not transferable. 
11. All non-tuition fees paid are non-refundable. 
12. An official receipt will be given on receipt of payment. 
13. A late payment charge of S$12 per month will be charged for overdue payments of more than two weeks.  
14. The school reserves the right as its discretion to terminate the student from the course for overdue fees.